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Leading Edge Software Support Services
An investment in Leading Edge Software products provides customers with a single analytic model to measure real-time performance across the enterprise. Leading Edge Software products are designed to help customers measure casino performance, monitor supply relationships and gain competitive advantage. Leading Edge Software recognizes that as your business evolves so too, should your software. Our Support Services organization is committed to providing world-class technical support to our customers in a timely and proficient manner.

Leading Edge Software Support Services consists of a staff of professionals trained in maximizing customer value via the delivery of effective technical solutions. Our Support staff is here to understand our customers' business needs and help them make the most of their investment. With Leading Edge Software Support Services, our customers can take advantage of the following:

  • Quality service - including industry best practices, product knowledge and technical expertise
  • Unlimited via email or phone
  • Technical bulletins
  • Upgrade information
  • Production information
  • Periodic patches, maintenance releases and upgrades to general releases

Support Hours
Leading Edge Software Support is available by phone during our normal business hours 9am to 5pm PST Monday through Friday.

Submit a Support Ticket
If you have need for support on a Leading Edge product please contact us or complete the following quick Support Ticket form and a Leading Edge Support Associate will contact you regarding your issue.
Your Name:
Your Email:
Your Company:
Your Phone:
What Leading Edge product does your issue pertain to?
Please describe the problem you are experiencing:
Is this issue impacting your use of the product or daily business?
yes      no
Leading Edge Software
12128 N. Division #153
Spokane, WA 99218
Direct: 509-280-0842
Fax: 509-465-8882

Main Corporate Email

General Sales Email